== Support Ticket Creation ==== Actors: **Registered User (USER)** **1.** A user creates a support ticket. **2.** The user enters the necessary information. **3.** The system stores the ticket and assigns an admin. {{{#!sql INSERT INTO support_ticket (user_id, admin_id, subject, description, status) VALUES (1, 2, 'Subscription issue', 'Payment not reflected', 'OPEN'); }}}