== Support Ticket Creation ==== Actors: **Registered User (USER)** **1.** A user creates a support ticket. **2.** Entering Ticket Information. **3.** The system stores the ticket and assigns an admin. {{{#!sql INSERT INTO support_ticket (user_id, admin_id, subject, description, status) VALUES (:userId, :adminId, :subject, :description, 'OPEN'); }}}