== Answering Request

==== Actors: **Registered Employee / Boss**

**1.** An employee responds to a customer request.

[[Image(Employee-Answer-Request.png)]]

**2.** The response is recorded.Communication can continue, notes keep being updated.

[[Image(Request-In-Progress.png)]]

**4.** Client rates how the request was handled.

[[Image(Request-Review.png)]]