Changes between Initial Version and Version 1 of RefundProcessing

Timestamp:

12/30/25 16:39:34 (14 hours ago)

Author:

235018

Comment:

--

RefundProcessing

@@ +1 @@
+== Refund Proccessing
+
+=== Actors: **Registered Shopper / Boss/ Employee**
+
+**1.** The client requests a refund.
+
+**2.** The refund is recorded in {{{refund}}}.
+{{{#!sql
+INSERT INTO refund (refund_id, order_num, amount, reason, status)
+VALUES ('001202500001', '00125100001', 149.00, 'Damaged product', 'requested');
+
+}}}
+
+**3.** The boss or an employee take over the refund and the refund status updates.
+
+{{{#!sql
+UPDATE refund
+SET status = 'processing'
+WHERE order_num = '00125100001';
+
+}}}
+
+**4.** The boss or an employee with the specific permission reviews and approves or declines it accordingly. 
+
+**5.** The refund status is updated.
+
+{{{#!sql
+UPDATE refund
+SET status = 'approved'
+WHERE order_num = '00125100001';
+
+}}}