[f9c482b] | 1 | <?php
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| 2 | /*
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| 3 | * Copyright 2014 Google Inc.
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| 4 | *
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| 5 | * Licensed under the Apache License, Version 2.0 (the "License"); you may not
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| 6 | * use this file except in compliance with the License. You may obtain a copy of
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| 7 | * the License at
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| 8 | *
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| 9 | * http://www.apache.org/licenses/LICENSE-2.0
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| 10 | *
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| 11 | * Unless required by applicable law or agreed to in writing, software
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| 12 | * distributed under the License is distributed on an "AS IS" BASIS, WITHOUT
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| 13 | * WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the
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| 14 | * License for the specific language governing permissions and limitations under
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| 15 | * the License.
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| 16 | */
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| 17 |
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| 18 | namespace Google\Service\Contactcenterinsights;
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| 19 |
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| 20 | class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure extends \Google\Collection
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| 21 | {
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| 22 | protected $collection_key = 'qaTagScores';
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| 23 | /**
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| 24 | * @var float
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| 25 | */
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| 26 | public $averageAgentSentimentScore;
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| 27 | /**
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| 28 | * @var float
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| 29 | */
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| 30 | public $averageClientSentimentScore;
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| 31 | public $averageCustomerSatisfactionRating;
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| 32 | /**
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| 33 | * @var string
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| 34 | */
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| 35 | public $averageDuration;
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| 36 | public $averageQaNormalizedScore;
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| 37 | public $averageQaQuestionNormalizedScore;
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| 38 | /**
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| 39 | * @var float
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| 40 | */
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| 41 | public $averageSilencePercentage;
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| 42 | /**
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| 43 | * @var float
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| 44 | */
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| 45 | public $averageTurnCount;
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| 46 | /**
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| 47 | * @var int
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| 48 | */
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| 49 | public $conversationCount;
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| 50 | protected $qaTagScoresType = GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasureQaTagScore::class;
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| 51 | protected $qaTagScoresDataType = 'array';
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| 52 |
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| 53 | /**
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| 54 | * @param float
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| 55 | */
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| 56 | public function setAverageAgentSentimentScore($averageAgentSentimentScore)
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| 57 | {
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| 58 | $this->averageAgentSentimentScore = $averageAgentSentimentScore;
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| 59 | }
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| 60 | /**
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| 61 | * @return float
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| 62 | */
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| 63 | public function getAverageAgentSentimentScore()
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| 64 | {
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| 65 | return $this->averageAgentSentimentScore;
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| 66 | }
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| 67 | /**
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| 68 | * @param float
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| 69 | */
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| 70 | public function setAverageClientSentimentScore($averageClientSentimentScore)
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| 71 | {
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| 72 | $this->averageClientSentimentScore = $averageClientSentimentScore;
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| 73 | }
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| 74 | /**
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| 75 | * @return float
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| 76 | */
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| 77 | public function getAverageClientSentimentScore()
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| 78 | {
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| 79 | return $this->averageClientSentimentScore;
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| 80 | }
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| 81 | public function setAverageCustomerSatisfactionRating($averageCustomerSatisfactionRating)
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| 82 | {
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| 83 | $this->averageCustomerSatisfactionRating = $averageCustomerSatisfactionRating;
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| 84 | }
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| 85 | public function getAverageCustomerSatisfactionRating()
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| 86 | {
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| 87 | return $this->averageCustomerSatisfactionRating;
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| 88 | }
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| 89 | /**
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| 90 | * @param string
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| 91 | */
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| 92 | public function setAverageDuration($averageDuration)
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| 93 | {
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| 94 | $this->averageDuration = $averageDuration;
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| 95 | }
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| 96 | /**
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| 97 | * @return string
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| 98 | */
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| 99 | public function getAverageDuration()
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| 100 | {
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| 101 | return $this->averageDuration;
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| 102 | }
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| 103 | public function setAverageQaNormalizedScore($averageQaNormalizedScore)
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| 104 | {
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| 105 | $this->averageQaNormalizedScore = $averageQaNormalizedScore;
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| 106 | }
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| 107 | public function getAverageQaNormalizedScore()
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| 108 | {
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| 109 | return $this->averageQaNormalizedScore;
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| 110 | }
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| 111 | public function setAverageQaQuestionNormalizedScore($averageQaQuestionNormalizedScore)
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| 112 | {
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| 113 | $this->averageQaQuestionNormalizedScore = $averageQaQuestionNormalizedScore;
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| 114 | }
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| 115 | public function getAverageQaQuestionNormalizedScore()
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| 116 | {
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| 117 | return $this->averageQaQuestionNormalizedScore;
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| 118 | }
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| 119 | /**
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| 120 | * @param float
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| 121 | */
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| 122 | public function setAverageSilencePercentage($averageSilencePercentage)
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| 123 | {
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| 124 | $this->averageSilencePercentage = $averageSilencePercentage;
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| 125 | }
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| 126 | /**
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| 127 | * @return float
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| 128 | */
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| 129 | public function getAverageSilencePercentage()
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| 130 | {
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| 131 | return $this->averageSilencePercentage;
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| 132 | }
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| 133 | /**
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| 134 | * @param float
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| 135 | */
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| 136 | public function setAverageTurnCount($averageTurnCount)
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| 137 | {
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| 138 | $this->averageTurnCount = $averageTurnCount;
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| 139 | }
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| 140 | /**
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| 141 | * @return float
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| 142 | */
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| 143 | public function getAverageTurnCount()
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| 144 | {
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| 145 | return $this->averageTurnCount;
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| 146 | }
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| 147 | /**
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| 148 | * @param int
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| 149 | */
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| 150 | public function setConversationCount($conversationCount)
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| 151 | {
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| 152 | $this->conversationCount = $conversationCount;
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| 153 | }
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| 154 | /**
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| 155 | * @return int
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| 156 | */
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| 157 | public function getConversationCount()
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| 158 | {
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| 159 | return $this->conversationCount;
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| 160 | }
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| 161 | /**
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| 162 | * @param GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasureQaTagScore[]
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| 163 | */
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| 164 | public function setQaTagScores($qaTagScores)
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| 165 | {
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| 166 | $this->qaTagScores = $qaTagScores;
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| 167 | }
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| 168 | /**
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| 169 | * @return GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasureQaTagScore[]
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| 170 | */
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| 171 | public function getQaTagScores()
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| 172 | {
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| 173 | return $this->qaTagScores;
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| 174 | }
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| 175 | }
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| 176 |
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| 177 | // Adding a class alias for backwards compatibility with the previous class name.
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| 178 | class_alias(GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure::class, 'Google_Service_Contactcenterinsights_GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure');
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