[e3d4e0a] | 1 | <?php
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| 2 | /*
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| 3 | * Copyright 2014 Google Inc.
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| 4 | *
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| 5 | * Licensed under the Apache License, Version 2.0 (the "License"); you may not
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| 6 | * use this file except in compliance with the License. You may obtain a copy of
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| 7 | * the License at
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| 8 | *
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| 9 | * http://www.apache.org/licenses/LICENSE-2.0
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| 10 | *
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| 11 | * Unless required by applicable law or agreed to in writing, software
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| 12 | * distributed under the License is distributed on an "AS IS" BASIS, WITHOUT
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| 13 | * WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the
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| 14 | * License for the specific language governing permissions and limitations under
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| 15 | * the License.
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| 16 | */
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| 17 |
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| 18 | namespace Google\Service\Contactcenterinsights\Resource;
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| 19 |
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| 20 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest;
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| 21 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest;
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| 22 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1CalculateStatsResponse;
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| 23 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1Conversation;
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| 24 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1IngestConversationsRequest;
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| 25 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1ListConversationsResponse;
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| 26 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1UploadConversationRequest;
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| 27 | use Google\Service\Contactcenterinsights\GoogleLongrunningOperation;
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| 28 | use Google\Service\Contactcenterinsights\GoogleProtobufEmpty;
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| 29 |
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| 30 | /**
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| 31 | * The "conversations" collection of methods.
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| 32 | * Typical usage is:
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| 33 | * <code>
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| 34 | * $contactcenterinsightsService = new Google\Service\Contactcenterinsights(...);
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| 35 | * $conversations = $contactcenterinsightsService->projects_locations_conversations;
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| 36 | * </code>
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| 37 | */
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| 38 | class ProjectsLocationsConversations extends \Google\Service\Resource
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| 39 | {
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| 40 | /**
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| 41 | * Analyzes multiple conversations in a single request.
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| 42 | * (conversations.bulkAnalyze)
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| 43 | *
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| 44 | * @param string $parent Required. The parent resource to create analyses in.
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| 45 | * @param GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest $postBody
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| 46 | * @param array $optParams Optional parameters.
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| 47 | * @return GoogleLongrunningOperation
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| 48 | * @throws \Google\Service\Exception
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| 49 | */
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| 50 | public function bulkAnalyze($parent, GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest $postBody, $optParams = [])
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| 51 | {
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| 52 | $params = ['parent' => $parent, 'postBody' => $postBody];
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| 53 | $params = array_merge($params, $optParams);
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| 54 | return $this->call('bulkAnalyze', [$params], GoogleLongrunningOperation::class);
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| 55 | }
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| 56 | /**
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| 57 | * Deletes multiple conversations in a single request.
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| 58 | * (conversations.bulkDelete)
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| 59 | *
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| 60 | * @param string $parent Required. The parent resource to delete conversations
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| 61 | * from. Format: projects/{project}/locations/{location}
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| 62 | * @param GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest $postBody
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| 63 | * @param array $optParams Optional parameters.
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| 64 | * @return GoogleLongrunningOperation
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| 65 | * @throws \Google\Service\Exception
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| 66 | */
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| 67 | public function bulkDelete($parent, GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest $postBody, $optParams = [])
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| 68 | {
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| 69 | $params = ['parent' => $parent, 'postBody' => $postBody];
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| 70 | $params = array_merge($params, $optParams);
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| 71 | return $this->call('bulkDelete', [$params], GoogleLongrunningOperation::class);
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| 72 | }
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| 73 | /**
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| 74 | * Gets conversation statistics. (conversations.calculateStats)
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| 75 | *
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| 76 | * @param string $location Required. The location of the conversations.
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| 77 | * @param array $optParams Optional parameters.
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| 78 | *
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| 79 | * @opt_param string filter A filter to reduce results to a specific subset.
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| 80 | * This field is useful for getting statistics about conversations with specific
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| 81 | * properties.
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| 82 | * @return GoogleCloudContactcenterinsightsV1CalculateStatsResponse
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| 83 | * @throws \Google\Service\Exception
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| 84 | */
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| 85 | public function calculateStats($location, $optParams = [])
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| 86 | {
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| 87 | $params = ['location' => $location];
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| 88 | $params = array_merge($params, $optParams);
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| 89 | return $this->call('calculateStats', [$params], GoogleCloudContactcenterinsightsV1CalculateStatsResponse::class);
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| 90 | }
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| 91 | /**
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| 92 | * Creates a conversation. Note that this method does not support audio
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| 93 | * transcription or redaction. Use `conversations.upload` instead.
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| 94 | * (conversations.create)
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| 95 | *
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| 96 | * @param string $parent Required. The parent resource of the conversation.
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| 97 | * @param GoogleCloudContactcenterinsightsV1Conversation $postBody
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| 98 | * @param array $optParams Optional parameters.
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| 99 | *
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| 100 | * @opt_param string conversationId A unique ID for the new conversation. This
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| 101 | * ID will become the final component of the conversation's resource name. If no
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| 102 | * ID is specified, a server-generated ID will be used. This value should be
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| 103 | * 4-64 characters and must match the regular expression `^[a-z0-9-]{4,64}$`.
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| 104 | * Valid characters are `a-z-`
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| 105 | * @return GoogleCloudContactcenterinsightsV1Conversation
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| 106 | * @throws \Google\Service\Exception
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| 107 | */
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| 108 | public function create($parent, GoogleCloudContactcenterinsightsV1Conversation $postBody, $optParams = [])
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| 109 | {
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| 110 | $params = ['parent' => $parent, 'postBody' => $postBody];
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| 111 | $params = array_merge($params, $optParams);
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| 112 | return $this->call('create', [$params], GoogleCloudContactcenterinsightsV1Conversation::class);
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| 113 | }
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| 114 | /**
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| 115 | * Deletes a conversation. (conversations.delete)
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| 116 | *
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| 117 | * @param string $name Required. The name of the conversation to delete.
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| 118 | * @param array $optParams Optional parameters.
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| 119 | *
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| 120 | * @opt_param bool force If set to true, all of this conversation's analyses
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| 121 | * will also be deleted. Otherwise, the request will only succeed if the
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| 122 | * conversation has no analyses.
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| 123 | * @return GoogleProtobufEmpty
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| 124 | * @throws \Google\Service\Exception
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| 125 | */
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| 126 | public function delete($name, $optParams = [])
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| 127 | {
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| 128 | $params = ['name' => $name];
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| 129 | $params = array_merge($params, $optParams);
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| 130 | return $this->call('delete', [$params], GoogleProtobufEmpty::class);
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| 131 | }
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| 132 | /**
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| 133 | * Gets a conversation. (conversations.get)
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| 134 | *
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| 135 | * @param string $name Required. The name of the conversation to get.
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| 136 | * @param array $optParams Optional parameters.
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| 137 | *
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| 138 | * @opt_param string view The level of details of the conversation. Default is
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| 139 | * `FULL`.
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| 140 | * @return GoogleCloudContactcenterinsightsV1Conversation
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| 141 | * @throws \Google\Service\Exception
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| 142 | */
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| 143 | public function get($name, $optParams = [])
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| 144 | {
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| 145 | $params = ['name' => $name];
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| 146 | $params = array_merge($params, $optParams);
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| 147 | return $this->call('get', [$params], GoogleCloudContactcenterinsightsV1Conversation::class);
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| 148 | }
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| 149 | /**
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| 150 | * Imports conversations and processes them according to the user's
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| 151 | * configuration. (conversations.ingest)
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| 152 | *
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| 153 | * @param string $parent Required. The parent resource for new conversations.
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| 154 | * @param GoogleCloudContactcenterinsightsV1IngestConversationsRequest $postBody
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| 155 | * @param array $optParams Optional parameters.
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| 156 | * @return GoogleLongrunningOperation
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| 157 | * @throws \Google\Service\Exception
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| 158 | */
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| 159 | public function ingest($parent, GoogleCloudContactcenterinsightsV1IngestConversationsRequest $postBody, $optParams = [])
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| 160 | {
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| 161 | $params = ['parent' => $parent, 'postBody' => $postBody];
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| 162 | $params = array_merge($params, $optParams);
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| 163 | return $this->call('ingest', [$params], GoogleLongrunningOperation::class);
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| 164 | }
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| 165 | /**
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| 166 | * Lists conversations. (conversations.listProjectsLocationsConversations)
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| 167 | *
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| 168 | * @param string $parent Required. The parent resource of the conversation.
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| 169 | * @param array $optParams Optional parameters.
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| 170 | *
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| 171 | * @opt_param string filter A filter to reduce results to a specific subset.
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| 172 | * Useful for querying conversations with specific properties.
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| 173 | * @opt_param string orderBy Optional. The attribute by which to order
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| 174 | * conversations in the response. If empty, conversations will be ordered by
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| 175 | * descending creation time. Supported values are one of the following: *
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| 176 | * create_time * customer_satisfaction_rating * duration * latest_analysis *
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| 177 | * start_time * turn_count The default sort order is ascending. To specify
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| 178 | * order, append `asc` or `desc` (`create_time desc`). For more details, see
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| 179 | * [Google AIPs Ordering](https://google.aip.dev/132#ordering).
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| 180 | * @opt_param int pageSize The maximum number of conversations to return in the
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| 181 | * response. A valid page size ranges from 0 to 100,000 inclusive. If the page
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| 182 | * size is zero or unspecified, a default page size of 100 will be chosen. Note
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| 183 | * that a call might return fewer results than the requested page size.
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| 184 | * @opt_param string pageToken The value returned by the last
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| 185 | * `ListConversationsResponse`. This value indicates that this is a continuation
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| 186 | * of a prior `ListConversations` call and that the system should return the
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| 187 | * next page of data.
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| 188 | * @opt_param string view The level of details of the conversation. Default is
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| 189 | * `BASIC`.
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| 190 | * @return GoogleCloudContactcenterinsightsV1ListConversationsResponse
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| 191 | * @throws \Google\Service\Exception
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| 192 | */
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| 193 | public function listProjectsLocationsConversations($parent, $optParams = [])
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| 194 | {
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| 195 | $params = ['parent' => $parent];
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| 196 | $params = array_merge($params, $optParams);
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| 197 | return $this->call('list', [$params], GoogleCloudContactcenterinsightsV1ListConversationsResponse::class);
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| 198 | }
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| 199 | /**
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| 200 | * Updates a conversation. (conversations.patch)
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| 201 | *
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| 202 | * @param string $name Immutable. The resource name of the conversation. Format:
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| 203 | * projects/{project}/locations/{location}/conversations/{conversation}
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| 204 | * @param GoogleCloudContactcenterinsightsV1Conversation $postBody
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| 205 | * @param array $optParams Optional parameters.
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| 206 | *
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| 207 | * @opt_param string updateMask The list of fields to be updated. All possible
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| 208 | * fields can be updated by passing `*`, or a subset of the following updateable
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| 209 | * fields can be provided: * `agent_id` * `language_code` * `labels` *
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| 210 | * `metadata` * `quality_metadata` * `call_metadata` * `start_time` *
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| 211 | * `expire_time` or `ttl` * `data_source.gcs_source.audio_uri` or
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| 212 | * `data_source.dialogflow_source.audio_uri`
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| 213 | * @return GoogleCloudContactcenterinsightsV1Conversation
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| 214 | * @throws \Google\Service\Exception
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| 215 | */
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| 216 | public function patch($name, GoogleCloudContactcenterinsightsV1Conversation $postBody, $optParams = [])
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| 217 | {
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| 218 | $params = ['name' => $name, 'postBody' => $postBody];
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| 219 | $params = array_merge($params, $optParams);
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| 220 | return $this->call('patch', [$params], GoogleCloudContactcenterinsightsV1Conversation::class);
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| 221 | }
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| 222 | /**
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| 223 | * Create a long-running conversation upload operation. This method differs from
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| 224 | * `CreateConversation` by allowing audio transcription and optional DLP
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| 225 | * redaction. (conversations.upload)
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| 226 | *
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| 227 | * @param string $parent Required. The parent resource of the conversation.
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| 228 | * @param GoogleCloudContactcenterinsightsV1UploadConversationRequest $postBody
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| 229 | * @param array $optParams Optional parameters.
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| 230 | * @return GoogleLongrunningOperation
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| 231 | * @throws \Google\Service\Exception
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| 232 | */
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| 233 | public function upload($parent, GoogleCloudContactcenterinsightsV1UploadConversationRequest $postBody, $optParams = [])
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| 234 | {
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| 235 | $params = ['parent' => $parent, 'postBody' => $postBody];
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| 236 | $params = array_merge($params, $optParams);
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| 237 | return $this->call('upload', [$params], GoogleLongrunningOperation::class);
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| 238 | }
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| 239 | }
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| 240 |
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| 241 | // Adding a class alias for backwards compatibility with the previous class name.
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| 242 | class_alias(ProjectsLocationsConversations::class, 'Google_Service_Contactcenterinsights_Resource_ProjectsLocationsConversations');
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