Changes between Initial Version and Version 1 of SupportTickets

Timestamp:

01/10/26 18:45:37 (7 days ago)

Author:

221296

Comment:

--

SupportTickets

@@ +1 @@
+== Support Ticket Creation
+
+==== Actors: **Registered User (USER)**
+
+**1.** A user creates a support ticket.
+
+**2.** The user enters the necessary information.
+
+**3.** The system stores the ticket and assigns an admin.
+
+
+{{{#!sql
+INSERT INTO support_ticket (user_id, admin_id, subject, description, status)
+VALUES (1, 2, 'Subscription issue', 'Payment not reflected', 'OPEN');
+
+
+}}}