Changes between Version 1 and Version 2 of SupportTickets

Timestamp:

01/22/26 04:09:08 (15 hours ago)

Author:

221296

Comment:

--

SupportTickets

@@ -5 +5 @@
 **1.** A user creates a support ticket.
 
-**2.** The user enters the necessary information.
+**2.** Entering Ticket Information.
 
 **3.** The system stores the ticket and assigns an admin.
@@ -12 +12 @@
 {{{#!sql
 INSERT INTO support_ticket (user_id, admin_id, subject, description, status)
-VALUES (1, 2, 'Subscription issue', 'Payment not reflected', 'OPEN');
-
+VALUES (:userId, :adminId, :subject, :description, 'OPEN');
 
 }}}