Changes between Initial Version and Version 1 of AnswerRequest

Timestamp:

12/30/25 16:32:32 (14 hours ago)

Author:

235018

Comment:

--

AnswerRequest

@@ +1 @@
+== Answering Request
+
+==== Actors: **Registered Employee/Boss**
+
+**1.** An employee responds to a customer request.
+
+**2.** The response is recorded in {{{answers}}}.
+
+{{{#!sql
+INSERT INTO answers (request_num, personal_ID) VALUES
+('0010120241001', '0010002');
+}}}
+
+**3.** Communication can continue, notes keep being updated.
+
+**4.** Client rates how the request was handled. Systems updates the data in {{{request}}}.
+
+{{{#!sql
+UPDATE requests
+SET costumer_satisfaction='4.5'
+WHERE request_num='00111202500101';
+
+}}}