Actors

Guest - An unregistered user who can browse the application but must sign up to use the platform.

• UC0001 - Login, logs into an existing profile.
• UC0002 - Sign up, registers a new profile as either an owner or a sitter.

Pet Owner - A registered user who manages their pet profiles and creates booking requests for sitters.

• UC0003 - Add a Pet, adds a new pet profile to their account.
• UC0004 - Create a Booking, requests a pet sitting service from a specific sitter.
• UC0005 - Leave a Review, leaves a rating and comment for a completed booking.
• UC0006 - Process a Payment, pays for a confirmed or completed booking via a chosen payment method.
• UC0012 - Search for Sitters by Service, searches for sitters offering a specific service type.
• UC0013 - Remove a Pet, deletes a pet profile from their account.
• UC0014 - Cancel a Pending Booking, cancels a pending booking request before it is completed.

Pet Sitter - A registered user who provides pet care services, sets their offerings, and manages booking requests.

• UC0007 - Accept a Booking, reviews a pending booking request from an owner and confirms it.
• UC0008 - Set Offered Services, updates the types of services they offer to owners.
• UC0010 - Reject a Booking, declines a pending booking request.

Admin - A registered user who manages the platform, resolves disputes, and can remove users or reviews.

• UC0009 - Block User, removes a problematic user (owner or sitter) and all their data from the platform.
• UC0011 - Add Platform Services, adds a new type of pet care service.

Use-cases

• UC0001 - Login
• UC0002 - Sign up
• UC0003 - Add a Pet
• UC0004 - Create a Booking
• UC0005 - Leave a Review
• UC0006 - Process a Payment
• UC0007 - Accept a Booking
• UC0008 - Set Offered Services
• UC0009 - Block User
• UC0010 - Reject a Booking
• UC0011 - Add Platform Services
• UC0012 - Search for Sitters by Service
• UC0013 - Remove a Pet
• UC0014 - Cancel a Pending Booking