1 | <?php
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2 | /*
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3 | * Copyright 2014 Google Inc.
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4 | *
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5 | * Licensed under the Apache License, Version 2.0 (the "License"); you may not
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6 | * use this file except in compliance with the License. You may obtain a copy of
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7 | * the License at
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8 | *
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9 | * http://www.apache.org/licenses/LICENSE-2.0
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10 | *
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11 | * Unless required by applicable law or agreed to in writing, software
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12 | * distributed under the License is distributed on an "AS IS" BASIS, WITHOUT
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13 | * WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the
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14 | * License for the specific language governing permissions and limitations under
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15 | * the License.
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16 | */
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17 |
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18 | namespace Google\Service\CloudSupport\Resource;
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19 |
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20 | use Google\Service\CloudSupport\CloseCaseRequest;
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21 | use Google\Service\CloudSupport\CloudsupportCase;
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22 | use Google\Service\CloudSupport\EscalateCaseRequest;
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23 | use Google\Service\CloudSupport\ListCasesResponse;
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24 | use Google\Service\CloudSupport\SearchCasesResponse;
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25 |
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26 | /**
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27 | * The "cases" collection of methods.
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28 | * Typical usage is:
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29 | * <code>
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30 | * $cloudsupportService = new Google\Service\CloudSupport(...);
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31 | * $cases = $cloudsupportService->cases;
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32 | * </code>
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33 | */
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34 | class Cases extends \Google\Service\Resource
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35 | {
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36 | /**
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37 | * Close a case. EXAMPLES: cURL: ```shell case="projects/some-
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38 | * project/cases/43595344" curl \ --request POST \ --header "Authorization:
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39 | * Bearer $(gcloud auth print-access-token)" \
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40 | * "https://cloudsupport.googleapis.com/v2/$case:close" ``` Python: ```python
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41 | * import googleapiclient.discovery api_version = "v2" supportApiService =
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42 | * googleapiclient.discovery.build( serviceName="cloudsupport",
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43 | * version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.co
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44 | * m/$discovery/rest?version={api_version}", ) request =
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45 | * supportApiService.cases().close( name="projects/some-project/cases/43595344"
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46 | * ) print(request.execute()) ``` (cases.close)
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47 | *
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48 | * @param string $name Required. The name of the case to close.
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49 | * @param CloseCaseRequest $postBody
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50 | * @param array $optParams Optional parameters.
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51 | * @return CloudsupportCase
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52 | * @throws \Google\Service\Exception
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53 | */
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54 | public function close($name, CloseCaseRequest $postBody, $optParams = [])
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55 | {
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56 | $params = ['name' => $name, 'postBody' => $postBody];
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57 | $params = array_merge($params, $optParams);
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58 | return $this->call('close', [$params], CloudsupportCase::class);
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59 | }
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60 | /**
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61 | * Create a new case and associate it with a parent. It must have the following
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62 | * fields set: `display_name`, `description`, `classification`, and `priority`.
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63 | * If you're just testing the API and don't want to route your case to an agent,
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64 | * set `testCase=true`. EXAMPLES: cURL: ```shell parent="projects/some-project"
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65 | * curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-
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66 | * access-token)" \ --header 'Content-Type: application/json' \ --data '{
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67 | * "display_name": "Test case created by me.", "description": "a random test
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68 | * case, feel free to close", "classification": { "id": "100IK2AKCLHMGRJ9CDGMOCG
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69 | * P8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3M
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70 | * URR7DHII0GRCDTQM8" }, "time_zone": "-07:00", "subscriber_email_addresses": [
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71 | * "foo@domain.com", "bar@domain.com" ], "testCase": true, "priority": "P3" }' \
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72 | * "https://cloudsupport.googleapis.com/v2/$parent/cases" ``` Python: ```python
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73 | * import googleapiclient.discovery api_version = "v2" supportApiService =
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74 | * googleapiclient.discovery.build( serviceName="cloudsupport",
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75 | * version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.co
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76 | * m/$discovery/rest?version={api_version}", ) request =
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77 | * supportApiService.cases().create( parent="projects/some-project", body={
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78 | * "displayName": "A Test Case", "description": "This is a test case.",
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79 | * "testCase": True, "priority": "P2", "classification": { "id": "100IK2AKCLHMGR
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80 | * J9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN888
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81 | * 0G08I1H3MURR7DHII0GRCDTQM8" }, }, ) print(request.execute()) ```
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82 | * (cases.create)
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83 | *
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84 | * @param string $parent Required. The name of the parent under which the case
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85 | * should be created.
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86 | * @param CloudsupportCase $postBody
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87 | * @param array $optParams Optional parameters.
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88 | * @return CloudsupportCase
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89 | * @throws \Google\Service\Exception
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90 | */
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91 | public function create($parent, CloudsupportCase $postBody, $optParams = [])
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92 | {
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93 | $params = ['parent' => $parent, 'postBody' => $postBody];
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94 | $params = array_merge($params, $optParams);
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95 | return $this->call('create', [$params], CloudsupportCase::class);
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96 | }
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97 | /**
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98 | * Escalate a case, starting the Google Cloud Support escalation management
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99 | * process. This operation is only available for some support services. Go to
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100 | * https://cloud.google.com/support and look for 'Technical support escalations'
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101 | * in the feature list to find out which ones let you do that. EXAMPLES: cURL:
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102 | * ```shell case="projects/some-project/cases/43595344" curl \ --request POST \
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103 | * --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header
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104 | * "Content-Type: application/json" \ --data '{ "escalation": { "reason":
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105 | * "BUSINESS_IMPACT", "justification": "This is a test escalation." } }' \
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106 | * "https://cloudsupport.googleapis.com/v2/$case:escalate" ``` Python: ```python
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107 | * import googleapiclient.discovery api_version = "v2" supportApiService =
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108 | * googleapiclient.discovery.build( serviceName="cloudsupport",
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109 | * version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.co
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110 | * m/$discovery/rest?version={api_version}", ) request =
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111 | * supportApiService.cases().escalate( name="projects/some-
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112 | * project/cases/43595344", body={ "escalation": { "reason": "BUSINESS_IMPACT",
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113 | * "justification": "This is a test escalation.", }, }, )
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114 | * print(request.execute()) ``` (cases.escalate)
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115 | *
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116 | * @param string $name Required. The name of the case to be escalated.
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117 | * @param EscalateCaseRequest $postBody
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118 | * @param array $optParams Optional parameters.
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119 | * @return CloudsupportCase
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120 | * @throws \Google\Service\Exception
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121 | */
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122 | public function escalate($name, EscalateCaseRequest $postBody, $optParams = [])
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123 | {
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124 | $params = ['name' => $name, 'postBody' => $postBody];
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125 | $params = array_merge($params, $optParams);
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126 | return $this->call('escalate', [$params], CloudsupportCase::class);
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127 | }
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128 | /**
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129 | * Retrieve a case. EXAMPLES: cURL: ```shell case="projects/some-
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130 | * project/cases/16033687" curl \ --header "Authorization: Bearer $(gcloud auth
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131 | * print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case" ```
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132 | * Python: ```python import googleapiclient.discovery api_version = "v2"
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133 | * supportApiService = googleapiclient.discovery.build(
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134 | * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https:
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135 | * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", )
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136 | * request = supportApiService.cases().get( name="projects/some-
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137 | * project/cases/43595344", ) print(request.execute()) ``` (cases.get)
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138 | *
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139 | * @param string $name Required. The full name of a case to be retrieved.
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140 | * @param array $optParams Optional parameters.
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141 | * @return CloudsupportCase
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142 | * @throws \Google\Service\Exception
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143 | */
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144 | public function get($name, $optParams = [])
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145 | {
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146 | $params = ['name' => $name];
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147 | $params = array_merge($params, $optParams);
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148 | return $this->call('get', [$params], CloudsupportCase::class);
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149 | }
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150 | /**
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151 | * Retrieve all cases under a parent, but not its children. For example, listing
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152 | * cases under an organization only returns the cases that are directly parented
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153 | * by that organization. To retrieve cases under an organization and its
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154 | * projects, use `cases.search`. EXAMPLES: cURL: ```shell parent="projects/some-
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155 | * project" curl \ --header "Authorization: Bearer $(gcloud auth print-access-
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156 | * token)" \ "https://cloudsupport.googleapis.com/v2/$parent/cases" ``` Python:
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157 | * ```python import googleapiclient.discovery api_version = "v2"
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158 | * supportApiService = googleapiclient.discovery.build(
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159 | * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https:
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160 | * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", )
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161 | * request = supportApiService.cases().list(parent="projects/some-project")
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162 | * print(request.execute()) ``` (cases.listCases)
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163 | *
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164 | * @param string $parent Required. The name of a parent to list cases under.
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165 | * @param array $optParams Optional parameters.
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166 | *
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167 | * @opt_param string filter An expression used to filter cases. If it's an empty
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168 | * string, then no filtering happens. Otherwise, the endpoint returns the cases
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169 | * that match the filter. Expressions use the following fields separated by
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170 | * `AND` and specified with `=`: - `state`: Can be `OPEN` or `CLOSED`. -
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171 | * `priority`: Can be `P0`, `P1`, `P2`, `P3`, or `P4`. You can specify multiple
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172 | * values for priority using the `OR` operator. For example, `priority=P1 OR
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173 | * priority=P2`. - `creator.email`: The email address of the case creator.
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174 | * EXAMPLES: - `state=CLOSED` - `state=OPEN AND
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175 | * creator.email="tester@example.com"` - `state=OPEN AND (priority=P0 OR
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176 | * priority=P1)`
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177 | * @opt_param int pageSize The maximum number of cases fetched with each
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178 | * request. Defaults to 10.
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179 | * @opt_param string pageToken A token identifying the page of results to
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180 | * return. If unspecified, the first page is retrieved.
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181 | * @return ListCasesResponse
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182 | * @throws \Google\Service\Exception
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183 | */
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184 | public function listCases($parent, $optParams = [])
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185 | {
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186 | $params = ['parent' => $parent];
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187 | $params = array_merge($params, $optParams);
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188 | return $this->call('list', [$params], ListCasesResponse::class);
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189 | }
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190 | /**
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191 | * Update a case. Only some fields can be updated. EXAMPLES: cURL: ```shell
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192 | * case="projects/some-project/cases/43595344" curl \ --request PATCH \ --header
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193 | * "Authorization: Bearer $(gcloud auth print-access-token)" \ --header
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194 | * "Content-Type: application/json" \ --data '{ "priority": "P1" }' \
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195 | * "https://cloudsupport.googleapis.com/v2/$case?updateMask=priority" ```
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196 | * Python: ```python import googleapiclient.discovery api_version = "v2"
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197 | * supportApiService = googleapiclient.discovery.build(
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198 | * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https:
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199 | * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", )
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200 | * request = supportApiService.cases().patch( name="projects/some-
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201 | * project/cases/43112854", body={ "displayName": "This is Now a New Title",
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202 | * "priority": "P2", }, ) print(request.execute()) ``` (cases.patch)
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203 | *
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204 | * @param string $name The resource name for the case.
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205 | * @param CloudsupportCase $postBody
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206 | * @param array $optParams Optional parameters.
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207 | *
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208 | * @opt_param string updateMask A list of attributes of the case that should be
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209 | * updated. Supported values are `priority`, `display_name`, and
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210 | * `subscriber_email_addresses`. If no fields are specified, all supported
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211 | * fields are updated. Be careful - if you do not provide a field mask, then you
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212 | * might accidentally clear some fields. For example, if you leave the field
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213 | * mask empty and do not provide a value for `subscriber_email_addresses`, then
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214 | * `subscriber_email_addresses` is updated to empty.
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215 | * @return CloudsupportCase
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216 | * @throws \Google\Service\Exception
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217 | */
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218 | public function patch($name, CloudsupportCase $postBody, $optParams = [])
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219 | {
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220 | $params = ['name' => $name, 'postBody' => $postBody];
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221 | $params = array_merge($params, $optParams);
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222 | return $this->call('patch', [$params], CloudsupportCase::class);
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223 | }
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224 | /**
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225 | * Search for cases using a query. EXAMPLES: cURL: ```shell
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226 | * parent="projects/some-project" curl \ --header "Authorization: Bearer
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227 | * $(gcloud auth print-access-token)" \
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228 | * "https://cloudsupport.googleapis.com/v2/$parent/cases:search" ``` Python:
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229 | * ```python import googleapiclient.discovery api_version = "v2"
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230 | * supportApiService = googleapiclient.discovery.build(
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231 | * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https:
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232 | * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", )
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233 | * request = supportApiService.cases().search( parent="projects/some-project",
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234 | * query="state=OPEN" ) print(request.execute()) ``` (cases.search)
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235 | *
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236 | * @param string $parent The name of the parent resource to search for cases
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237 | * under.
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238 | * @param array $optParams Optional parameters.
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239 | *
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240 | * @opt_param int pageSize The maximum number of cases fetched with each
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241 | * request. The default page size is 10.
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242 | * @opt_param string pageToken A token identifying the page of results to
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243 | * return. If unspecified, the first page is retrieved.
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244 | * @opt_param string query An expression used to filter cases. Expressions use
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245 | * the following fields separated by `AND` and specified with `=`: -
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246 | * `organization`: An organization name in the form `organizations/`. -
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247 | * `project`: A project name in the form `projects/`. - `state`: Can be `OPEN`
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248 | * or `CLOSED`. - `priority`: Can be `P0`, `P1`, `P2`, `P3`, or `P4`. You can
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249 | * specify multiple values for priority using the `OR` operator. For example,
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250 | * `priority=P1 OR priority=P2`. - `creator.email`: The email address of the
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251 | * case creator. You must specify either `organization` or `project`. To search
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252 | * across `displayName`, `description`, and comments, use a global restriction
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253 | * with no keyword or operator. For example, `"my search"`. To search only cases
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254 | * updated after a certain date, use `update_time` restricted with that
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255 | * particular date, time, and timezone in ISO datetime format. For example,
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256 | * `update_time>"2020-01-01T00:00:00-05:00"`. `update_time` only supports the
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257 | * greater than operator (`>`). Examples: -
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258 | * `organization="organizations/123456789"` - `project="projects/my-project-id"`
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259 | * - `project="projects/123456789"` - `organization="organizations/123456789"
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260 | * AND state=CLOSED` - `project="projects/my-project-id" AND
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261 | * creator.email="tester@example.com"` - `project="projects/my-project-id" AND
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262 | * (priority=P0 OR priority=P1)`
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263 | * @return SearchCasesResponse
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264 | * @throws \Google\Service\Exception
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265 | */
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266 | public function search($parent, $optParams = [])
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267 | {
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268 | $params = ['parent' => $parent];
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269 | $params = array_merge($params, $optParams);
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270 | return $this->call('search', [$params], SearchCasesResponse::class);
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271 | }
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272 | }
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273 |
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274 | // Adding a class alias for backwards compatibility with the previous class name.
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275 | class_alias(Cases::class, 'Google_Service_CloudSupport_Resource_Cases');
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