[e3d4e0a] | 1 | <?php
|
---|
| 2 | /*
|
---|
| 3 | * Copyright 2014 Google Inc.
|
---|
| 4 | *
|
---|
| 5 | * Licensed under the Apache License, Version 2.0 (the "License"); you may not
|
---|
| 6 | * use this file except in compliance with the License. You may obtain a copy of
|
---|
| 7 | * the License at
|
---|
| 8 | *
|
---|
| 9 | * http://www.apache.org/licenses/LICENSE-2.0
|
---|
| 10 | *
|
---|
| 11 | * Unless required by applicable law or agreed to in writing, software
|
---|
| 12 | * distributed under the License is distributed on an "AS IS" BASIS, WITHOUT
|
---|
| 13 | * WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the
|
---|
| 14 | * License for the specific language governing permissions and limitations under
|
---|
| 15 | * the License.
|
---|
| 16 | */
|
---|
| 17 |
|
---|
| 18 | namespace Google\Service\CloudSupport\Resource;
|
---|
| 19 |
|
---|
| 20 | use Google\Service\CloudSupport\CloseCaseRequest;
|
---|
| 21 | use Google\Service\CloudSupport\CloudsupportCase;
|
---|
| 22 | use Google\Service\CloudSupport\EscalateCaseRequest;
|
---|
| 23 | use Google\Service\CloudSupport\ListCasesResponse;
|
---|
| 24 | use Google\Service\CloudSupport\SearchCasesResponse;
|
---|
| 25 |
|
---|
| 26 | /**
|
---|
| 27 | * The "cases" collection of methods.
|
---|
| 28 | * Typical usage is:
|
---|
| 29 | * <code>
|
---|
| 30 | * $cloudsupportService = new Google\Service\CloudSupport(...);
|
---|
| 31 | * $cases = $cloudsupportService->cases;
|
---|
| 32 | * </code>
|
---|
| 33 | */
|
---|
| 34 | class Cases extends \Google\Service\Resource
|
---|
| 35 | {
|
---|
| 36 | /**
|
---|
| 37 | * Close a case. EXAMPLES: cURL: ```shell case="projects/some-
|
---|
| 38 | * project/cases/43595344" curl \ --request POST \ --header "Authorization:
|
---|
| 39 | * Bearer $(gcloud auth print-access-token)" \
|
---|
| 40 | * "https://cloudsupport.googleapis.com/v2/$case:close" ``` Python: ```python
|
---|
| 41 | * import googleapiclient.discovery api_version = "v2" supportApiService =
|
---|
| 42 | * googleapiclient.discovery.build( serviceName="cloudsupport",
|
---|
| 43 | * version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.co
|
---|
| 44 | * m/$discovery/rest?version={api_version}", ) request =
|
---|
| 45 | * supportApiService.cases().close( name="projects/some-project/cases/43595344"
|
---|
| 46 | * ) print(request.execute()) ``` (cases.close)
|
---|
| 47 | *
|
---|
| 48 | * @param string $name Required. The name of the case to close.
|
---|
| 49 | * @param CloseCaseRequest $postBody
|
---|
| 50 | * @param array $optParams Optional parameters.
|
---|
| 51 | * @return CloudsupportCase
|
---|
| 52 | * @throws \Google\Service\Exception
|
---|
| 53 | */
|
---|
| 54 | public function close($name, CloseCaseRequest $postBody, $optParams = [])
|
---|
| 55 | {
|
---|
| 56 | $params = ['name' => $name, 'postBody' => $postBody];
|
---|
| 57 | $params = array_merge($params, $optParams);
|
---|
| 58 | return $this->call('close', [$params], CloudsupportCase::class);
|
---|
| 59 | }
|
---|
| 60 | /**
|
---|
| 61 | * Create a new case and associate it with a parent. It must have the following
|
---|
| 62 | * fields set: `display_name`, `description`, `classification`, and `priority`.
|
---|
| 63 | * If you're just testing the API and don't want to route your case to an agent,
|
---|
| 64 | * set `testCase=true`. EXAMPLES: cURL: ```shell parent="projects/some-project"
|
---|
| 65 | * curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-
|
---|
| 66 | * access-token)" \ --header 'Content-Type: application/json' \ --data '{
|
---|
| 67 | * "display_name": "Test case created by me.", "description": "a random test
|
---|
| 68 | * case, feel free to close", "classification": { "id": "100IK2AKCLHMGRJ9CDGMOCG
|
---|
| 69 | * P8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN8880G08I1H3M
|
---|
| 70 | * URR7DHII0GRCDTQM8" }, "time_zone": "-07:00", "subscriber_email_addresses": [
|
---|
| 71 | * "foo@domain.com", "bar@domain.com" ], "testCase": true, "priority": "P3" }' \
|
---|
| 72 | * "https://cloudsupport.googleapis.com/v2/$parent/cases" ``` Python: ```python
|
---|
| 73 | * import googleapiclient.discovery api_version = "v2" supportApiService =
|
---|
| 74 | * googleapiclient.discovery.build( serviceName="cloudsupport",
|
---|
| 75 | * version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.co
|
---|
| 76 | * m/$discovery/rest?version={api_version}", ) request =
|
---|
| 77 | * supportApiService.cases().create( parent="projects/some-project", body={
|
---|
| 78 | * "displayName": "A Test Case", "description": "This is a test case.",
|
---|
| 79 | * "testCase": True, "priority": "P2", "classification": { "id": "100IK2AKCLHMGR
|
---|
| 80 | * J9CDGMOCGP8DM6UTB4BT262T31BT1M2T31DHNMENPO6KS36CPJ786L2TBFEHGN6NPI64R3CDHN888
|
---|
| 81 | * 0G08I1H3MURR7DHII0GRCDTQM8" }, }, ) print(request.execute()) ```
|
---|
| 82 | * (cases.create)
|
---|
| 83 | *
|
---|
| 84 | * @param string $parent Required. The name of the parent under which the case
|
---|
| 85 | * should be created.
|
---|
| 86 | * @param CloudsupportCase $postBody
|
---|
| 87 | * @param array $optParams Optional parameters.
|
---|
| 88 | * @return CloudsupportCase
|
---|
| 89 | * @throws \Google\Service\Exception
|
---|
| 90 | */
|
---|
| 91 | public function create($parent, CloudsupportCase $postBody, $optParams = [])
|
---|
| 92 | {
|
---|
| 93 | $params = ['parent' => $parent, 'postBody' => $postBody];
|
---|
| 94 | $params = array_merge($params, $optParams);
|
---|
| 95 | return $this->call('create', [$params], CloudsupportCase::class);
|
---|
| 96 | }
|
---|
| 97 | /**
|
---|
| 98 | * Escalate a case, starting the Google Cloud Support escalation management
|
---|
| 99 | * process. This operation is only available for some support services. Go to
|
---|
| 100 | * https://cloud.google.com/support and look for 'Technical support escalations'
|
---|
| 101 | * in the feature list to find out which ones let you do that. EXAMPLES: cURL:
|
---|
| 102 | * ```shell case="projects/some-project/cases/43595344" curl \ --request POST \
|
---|
| 103 | * --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header
|
---|
| 104 | * "Content-Type: application/json" \ --data '{ "escalation": { "reason":
|
---|
| 105 | * "BUSINESS_IMPACT", "justification": "This is a test escalation." } }' \
|
---|
| 106 | * "https://cloudsupport.googleapis.com/v2/$case:escalate" ``` Python: ```python
|
---|
| 107 | * import googleapiclient.discovery api_version = "v2" supportApiService =
|
---|
| 108 | * googleapiclient.discovery.build( serviceName="cloudsupport",
|
---|
| 109 | * version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.co
|
---|
| 110 | * m/$discovery/rest?version={api_version}", ) request =
|
---|
| 111 | * supportApiService.cases().escalate( name="projects/some-
|
---|
| 112 | * project/cases/43595344", body={ "escalation": { "reason": "BUSINESS_IMPACT",
|
---|
| 113 | * "justification": "This is a test escalation.", }, }, )
|
---|
| 114 | * print(request.execute()) ``` (cases.escalate)
|
---|
| 115 | *
|
---|
| 116 | * @param string $name Required. The name of the case to be escalated.
|
---|
| 117 | * @param EscalateCaseRequest $postBody
|
---|
| 118 | * @param array $optParams Optional parameters.
|
---|
| 119 | * @return CloudsupportCase
|
---|
| 120 | * @throws \Google\Service\Exception
|
---|
| 121 | */
|
---|
| 122 | public function escalate($name, EscalateCaseRequest $postBody, $optParams = [])
|
---|
| 123 | {
|
---|
| 124 | $params = ['name' => $name, 'postBody' => $postBody];
|
---|
| 125 | $params = array_merge($params, $optParams);
|
---|
| 126 | return $this->call('escalate', [$params], CloudsupportCase::class);
|
---|
| 127 | }
|
---|
| 128 | /**
|
---|
| 129 | * Retrieve a case. EXAMPLES: cURL: ```shell case="projects/some-
|
---|
| 130 | * project/cases/16033687" curl \ --header "Authorization: Bearer $(gcloud auth
|
---|
| 131 | * print-access-token)" \ "https://cloudsupport.googleapis.com/v2/$case" ```
|
---|
| 132 | * Python: ```python import googleapiclient.discovery api_version = "v2"
|
---|
| 133 | * supportApiService = googleapiclient.discovery.build(
|
---|
| 134 | * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https:
|
---|
| 135 | * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", )
|
---|
| 136 | * request = supportApiService.cases().get( name="projects/some-
|
---|
| 137 | * project/cases/43595344", ) print(request.execute()) ``` (cases.get)
|
---|
| 138 | *
|
---|
| 139 | * @param string $name Required. The full name of a case to be retrieved.
|
---|
| 140 | * @param array $optParams Optional parameters.
|
---|
| 141 | * @return CloudsupportCase
|
---|
| 142 | * @throws \Google\Service\Exception
|
---|
| 143 | */
|
---|
| 144 | public function get($name, $optParams = [])
|
---|
| 145 | {
|
---|
| 146 | $params = ['name' => $name];
|
---|
| 147 | $params = array_merge($params, $optParams);
|
---|
| 148 | return $this->call('get', [$params], CloudsupportCase::class);
|
---|
| 149 | }
|
---|
| 150 | /**
|
---|
| 151 | * Retrieve all cases under a parent, but not its children. For example, listing
|
---|
| 152 | * cases under an organization only returns the cases that are directly parented
|
---|
| 153 | * by that organization. To retrieve cases under an organization and its
|
---|
| 154 | * projects, use `cases.search`. EXAMPLES: cURL: ```shell parent="projects/some-
|
---|
| 155 | * project" curl \ --header "Authorization: Bearer $(gcloud auth print-access-
|
---|
| 156 | * token)" \ "https://cloudsupport.googleapis.com/v2/$parent/cases" ``` Python:
|
---|
| 157 | * ```python import googleapiclient.discovery api_version = "v2"
|
---|
| 158 | * supportApiService = googleapiclient.discovery.build(
|
---|
| 159 | * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https:
|
---|
| 160 | * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", )
|
---|
| 161 | * request = supportApiService.cases().list(parent="projects/some-project")
|
---|
| 162 | * print(request.execute()) ``` (cases.listCases)
|
---|
| 163 | *
|
---|
| 164 | * @param string $parent Required. The name of a parent to list cases under.
|
---|
| 165 | * @param array $optParams Optional parameters.
|
---|
| 166 | *
|
---|
| 167 | * @opt_param string filter An expression used to filter cases. If it's an empty
|
---|
| 168 | * string, then no filtering happens. Otherwise, the endpoint returns the cases
|
---|
| 169 | * that match the filter. Expressions use the following fields separated by
|
---|
| 170 | * `AND` and specified with `=`: - `state`: Can be `OPEN` or `CLOSED`. -
|
---|
| 171 | * `priority`: Can be `P0`, `P1`, `P2`, `P3`, or `P4`. You can specify multiple
|
---|
| 172 | * values for priority using the `OR` operator. For example, `priority=P1 OR
|
---|
| 173 | * priority=P2`. - `creator.email`: The email address of the case creator.
|
---|
| 174 | * EXAMPLES: - `state=CLOSED` - `state=OPEN AND
|
---|
| 175 | * creator.email="tester@example.com"` - `state=OPEN AND (priority=P0 OR
|
---|
| 176 | * priority=P1)`
|
---|
| 177 | * @opt_param int pageSize The maximum number of cases fetched with each
|
---|
| 178 | * request. Defaults to 10.
|
---|
| 179 | * @opt_param string pageToken A token identifying the page of results to
|
---|
| 180 | * return. If unspecified, the first page is retrieved.
|
---|
| 181 | * @return ListCasesResponse
|
---|
| 182 | * @throws \Google\Service\Exception
|
---|
| 183 | */
|
---|
| 184 | public function listCases($parent, $optParams = [])
|
---|
| 185 | {
|
---|
| 186 | $params = ['parent' => $parent];
|
---|
| 187 | $params = array_merge($params, $optParams);
|
---|
| 188 | return $this->call('list', [$params], ListCasesResponse::class);
|
---|
| 189 | }
|
---|
| 190 | /**
|
---|
| 191 | * Update a case. Only some fields can be updated. EXAMPLES: cURL: ```shell
|
---|
| 192 | * case="projects/some-project/cases/43595344" curl \ --request PATCH \ --header
|
---|
| 193 | * "Authorization: Bearer $(gcloud auth print-access-token)" \ --header
|
---|
| 194 | * "Content-Type: application/json" \ --data '{ "priority": "P1" }' \
|
---|
| 195 | * "https://cloudsupport.googleapis.com/v2/$case?updateMask=priority" ```
|
---|
| 196 | * Python: ```python import googleapiclient.discovery api_version = "v2"
|
---|
| 197 | * supportApiService = googleapiclient.discovery.build(
|
---|
| 198 | * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https:
|
---|
| 199 | * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", )
|
---|
| 200 | * request = supportApiService.cases().patch( name="projects/some-
|
---|
| 201 | * project/cases/43112854", body={ "displayName": "This is Now a New Title",
|
---|
| 202 | * "priority": "P2", }, ) print(request.execute()) ``` (cases.patch)
|
---|
| 203 | *
|
---|
| 204 | * @param string $name The resource name for the case.
|
---|
| 205 | * @param CloudsupportCase $postBody
|
---|
| 206 | * @param array $optParams Optional parameters.
|
---|
| 207 | *
|
---|
| 208 | * @opt_param string updateMask A list of attributes of the case that should be
|
---|
| 209 | * updated. Supported values are `priority`, `display_name`, and
|
---|
| 210 | * `subscriber_email_addresses`. If no fields are specified, all supported
|
---|
| 211 | * fields are updated. Be careful - if you do not provide a field mask, then you
|
---|
| 212 | * might accidentally clear some fields. For example, if you leave the field
|
---|
| 213 | * mask empty and do not provide a value for `subscriber_email_addresses`, then
|
---|
| 214 | * `subscriber_email_addresses` is updated to empty.
|
---|
| 215 | * @return CloudsupportCase
|
---|
| 216 | * @throws \Google\Service\Exception
|
---|
| 217 | */
|
---|
| 218 | public function patch($name, CloudsupportCase $postBody, $optParams = [])
|
---|
| 219 | {
|
---|
| 220 | $params = ['name' => $name, 'postBody' => $postBody];
|
---|
| 221 | $params = array_merge($params, $optParams);
|
---|
| 222 | return $this->call('patch', [$params], CloudsupportCase::class);
|
---|
| 223 | }
|
---|
| 224 | /**
|
---|
| 225 | * Search for cases using a query. EXAMPLES: cURL: ```shell
|
---|
| 226 | * parent="projects/some-project" curl \ --header "Authorization: Bearer
|
---|
| 227 | * $(gcloud auth print-access-token)" \
|
---|
| 228 | * "https://cloudsupport.googleapis.com/v2/$parent/cases:search" ``` Python:
|
---|
| 229 | * ```python import googleapiclient.discovery api_version = "v2"
|
---|
| 230 | * supportApiService = googleapiclient.discovery.build(
|
---|
| 231 | * serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https:
|
---|
| 232 | * //cloudsupport.googleapis.com/$discovery/rest?version={api_version}", )
|
---|
| 233 | * request = supportApiService.cases().search( parent="projects/some-project",
|
---|
| 234 | * query="state=OPEN" ) print(request.execute()) ``` (cases.search)
|
---|
| 235 | *
|
---|
| 236 | * @param string $parent The name of the parent resource to search for cases
|
---|
| 237 | * under.
|
---|
| 238 | * @param array $optParams Optional parameters.
|
---|
| 239 | *
|
---|
| 240 | * @opt_param int pageSize The maximum number of cases fetched with each
|
---|
| 241 | * request. The default page size is 10.
|
---|
| 242 | * @opt_param string pageToken A token identifying the page of results to
|
---|
| 243 | * return. If unspecified, the first page is retrieved.
|
---|
| 244 | * @opt_param string query An expression used to filter cases. Expressions use
|
---|
| 245 | * the following fields separated by `AND` and specified with `=`: -
|
---|
| 246 | * `organization`: An organization name in the form `organizations/`. -
|
---|
| 247 | * `project`: A project name in the form `projects/`. - `state`: Can be `OPEN`
|
---|
| 248 | * or `CLOSED`. - `priority`: Can be `P0`, `P1`, `P2`, `P3`, or `P4`. You can
|
---|
| 249 | * specify multiple values for priority using the `OR` operator. For example,
|
---|
| 250 | * `priority=P1 OR priority=P2`. - `creator.email`: The email address of the
|
---|
| 251 | * case creator. You must specify either `organization` or `project`. To search
|
---|
| 252 | * across `displayName`, `description`, and comments, use a global restriction
|
---|
| 253 | * with no keyword or operator. For example, `"my search"`. To search only cases
|
---|
| 254 | * updated after a certain date, use `update_time` restricted with that
|
---|
| 255 | * particular date, time, and timezone in ISO datetime format. For example,
|
---|
| 256 | * `update_time>"2020-01-01T00:00:00-05:00"`. `update_time` only supports the
|
---|
| 257 | * greater than operator (`>`). Examples: -
|
---|
| 258 | * `organization="organizations/123456789"` - `project="projects/my-project-id"`
|
---|
| 259 | * - `project="projects/123456789"` - `organization="organizations/123456789"
|
---|
| 260 | * AND state=CLOSED` - `project="projects/my-project-id" AND
|
---|
| 261 | * creator.email="tester@example.com"` - `project="projects/my-project-id" AND
|
---|
| 262 | * (priority=P0 OR priority=P1)`
|
---|
| 263 | * @return SearchCasesResponse
|
---|
| 264 | * @throws \Google\Service\Exception
|
---|
| 265 | */
|
---|
| 266 | public function search($parent, $optParams = [])
|
---|
| 267 | {
|
---|
| 268 | $params = ['parent' => $parent];
|
---|
| 269 | $params = array_merge($params, $optParams);
|
---|
| 270 | return $this->call('search', [$params], SearchCasesResponse::class);
|
---|
| 271 | }
|
---|
| 272 | }
|
---|
| 273 |
|
---|
| 274 | // Adding a class alias for backwards compatibility with the previous class name.
|
---|
| 275 | class_alias(Cases::class, 'Google_Service_CloudSupport_Resource_Cases');
|
---|