1 | <?php
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2 | /*
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3 | * Copyright 2014 Google Inc.
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4 | *
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5 | * Licensed under the Apache License, Version 2.0 (the "License"); you may not
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6 | * use this file except in compliance with the License. You may obtain a copy of
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7 | * the License at
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8 | *
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9 | * http://www.apache.org/licenses/LICENSE-2.0
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10 | *
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11 | * Unless required by applicable law or agreed to in writing, software
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12 | * distributed under the License is distributed on an "AS IS" BASIS, WITHOUT
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13 | * WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the
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14 | * License for the specific language governing permissions and limitations under
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15 | * the License.
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16 | */
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17 |
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18 | namespace Google\Service\Contactcenterinsights\Resource;
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19 |
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20 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest;
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21 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest;
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22 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1CalculateStatsResponse;
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23 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1Conversation;
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24 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1IngestConversationsRequest;
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25 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1ListConversationsResponse;
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26 | use Google\Service\Contactcenterinsights\GoogleCloudContactcenterinsightsV1UploadConversationRequest;
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27 | use Google\Service\Contactcenterinsights\GoogleLongrunningOperation;
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28 | use Google\Service\Contactcenterinsights\GoogleProtobufEmpty;
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29 |
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30 | /**
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31 | * The "conversations" collection of methods.
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32 | * Typical usage is:
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33 | * <code>
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34 | * $contactcenterinsightsService = new Google\Service\Contactcenterinsights(...);
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35 | * $conversations = $contactcenterinsightsService->projects_locations_conversations;
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36 | * </code>
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37 | */
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38 | class ProjectsLocationsConversations extends \Google\Service\Resource
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39 | {
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40 | /**
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41 | * Analyzes multiple conversations in a single request.
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42 | * (conversations.bulkAnalyze)
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43 | *
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44 | * @param string $parent Required. The parent resource to create analyses in.
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45 | * @param GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest $postBody
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46 | * @param array $optParams Optional parameters.
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47 | * @return GoogleLongrunningOperation
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48 | * @throws \Google\Service\Exception
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49 | */
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50 | public function bulkAnalyze($parent, GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest $postBody, $optParams = [])
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51 | {
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52 | $params = ['parent' => $parent, 'postBody' => $postBody];
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53 | $params = array_merge($params, $optParams);
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54 | return $this->call('bulkAnalyze', [$params], GoogleLongrunningOperation::class);
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55 | }
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56 | /**
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57 | * Deletes multiple conversations in a single request.
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58 | * (conversations.bulkDelete)
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59 | *
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60 | * @param string $parent Required. The parent resource to delete conversations
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61 | * from. Format: projects/{project}/locations/{location}
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62 | * @param GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest $postBody
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63 | * @param array $optParams Optional parameters.
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64 | * @return GoogleLongrunningOperation
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65 | * @throws \Google\Service\Exception
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66 | */
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67 | public function bulkDelete($parent, GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest $postBody, $optParams = [])
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68 | {
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69 | $params = ['parent' => $parent, 'postBody' => $postBody];
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70 | $params = array_merge($params, $optParams);
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71 | return $this->call('bulkDelete', [$params], GoogleLongrunningOperation::class);
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72 | }
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73 | /**
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74 | * Gets conversation statistics. (conversations.calculateStats)
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75 | *
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76 | * @param string $location Required. The location of the conversations.
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77 | * @param array $optParams Optional parameters.
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78 | *
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79 | * @opt_param string filter A filter to reduce results to a specific subset.
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80 | * This field is useful for getting statistics about conversations with specific
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81 | * properties.
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82 | * @return GoogleCloudContactcenterinsightsV1CalculateStatsResponse
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83 | * @throws \Google\Service\Exception
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84 | */
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85 | public function calculateStats($location, $optParams = [])
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86 | {
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87 | $params = ['location' => $location];
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88 | $params = array_merge($params, $optParams);
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89 | return $this->call('calculateStats', [$params], GoogleCloudContactcenterinsightsV1CalculateStatsResponse::class);
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90 | }
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91 | /**
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92 | * Creates a conversation. Note that this method does not support audio
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93 | * transcription or redaction. Use `conversations.upload` instead.
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94 | * (conversations.create)
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95 | *
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96 | * @param string $parent Required. The parent resource of the conversation.
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97 | * @param GoogleCloudContactcenterinsightsV1Conversation $postBody
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98 | * @param array $optParams Optional parameters.
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99 | *
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100 | * @opt_param string conversationId A unique ID for the new conversation. This
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101 | * ID will become the final component of the conversation's resource name. If no
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102 | * ID is specified, a server-generated ID will be used. This value should be
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103 | * 4-64 characters and must match the regular expression `^[a-z0-9-]{4,64}$`.
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104 | * Valid characters are `a-z-`
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105 | * @return GoogleCloudContactcenterinsightsV1Conversation
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106 | * @throws \Google\Service\Exception
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107 | */
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108 | public function create($parent, GoogleCloudContactcenterinsightsV1Conversation $postBody, $optParams = [])
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109 | {
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110 | $params = ['parent' => $parent, 'postBody' => $postBody];
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111 | $params = array_merge($params, $optParams);
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112 | return $this->call('create', [$params], GoogleCloudContactcenterinsightsV1Conversation::class);
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113 | }
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114 | /**
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115 | * Deletes a conversation. (conversations.delete)
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116 | *
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117 | * @param string $name Required. The name of the conversation to delete.
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118 | * @param array $optParams Optional parameters.
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119 | *
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120 | * @opt_param bool force If set to true, all of this conversation's analyses
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121 | * will also be deleted. Otherwise, the request will only succeed if the
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122 | * conversation has no analyses.
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123 | * @return GoogleProtobufEmpty
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124 | * @throws \Google\Service\Exception
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125 | */
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126 | public function delete($name, $optParams = [])
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127 | {
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128 | $params = ['name' => $name];
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129 | $params = array_merge($params, $optParams);
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130 | return $this->call('delete', [$params], GoogleProtobufEmpty::class);
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131 | }
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132 | /**
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133 | * Gets a conversation. (conversations.get)
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134 | *
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135 | * @param string $name Required. The name of the conversation to get.
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136 | * @param array $optParams Optional parameters.
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137 | *
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138 | * @opt_param string view The level of details of the conversation. Default is
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139 | * `FULL`.
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140 | * @return GoogleCloudContactcenterinsightsV1Conversation
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141 | * @throws \Google\Service\Exception
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142 | */
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143 | public function get($name, $optParams = [])
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144 | {
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145 | $params = ['name' => $name];
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146 | $params = array_merge($params, $optParams);
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147 | return $this->call('get', [$params], GoogleCloudContactcenterinsightsV1Conversation::class);
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148 | }
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149 | /**
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150 | * Imports conversations and processes them according to the user's
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151 | * configuration. (conversations.ingest)
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152 | *
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153 | * @param string $parent Required. The parent resource for new conversations.
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154 | * @param GoogleCloudContactcenterinsightsV1IngestConversationsRequest $postBody
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155 | * @param array $optParams Optional parameters.
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156 | * @return GoogleLongrunningOperation
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157 | * @throws \Google\Service\Exception
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158 | */
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159 | public function ingest($parent, GoogleCloudContactcenterinsightsV1IngestConversationsRequest $postBody, $optParams = [])
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160 | {
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161 | $params = ['parent' => $parent, 'postBody' => $postBody];
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162 | $params = array_merge($params, $optParams);
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163 | return $this->call('ingest', [$params], GoogleLongrunningOperation::class);
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164 | }
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165 | /**
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166 | * Lists conversations. (conversations.listProjectsLocationsConversations)
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167 | *
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168 | * @param string $parent Required. The parent resource of the conversation.
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169 | * @param array $optParams Optional parameters.
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170 | *
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171 | * @opt_param string filter A filter to reduce results to a specific subset.
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172 | * Useful for querying conversations with specific properties.
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173 | * @opt_param string orderBy Optional. The attribute by which to order
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174 | * conversations in the response. If empty, conversations will be ordered by
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175 | * descending creation time. Supported values are one of the following: *
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176 | * create_time * customer_satisfaction_rating * duration * latest_analysis *
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177 | * start_time * turn_count The default sort order is ascending. To specify
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178 | * order, append `asc` or `desc` (`create_time desc`). For more details, see
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179 | * [Google AIPs Ordering](https://google.aip.dev/132#ordering).
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180 | * @opt_param int pageSize The maximum number of conversations to return in the
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181 | * response. A valid page size ranges from 0 to 100,000 inclusive. If the page
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182 | * size is zero or unspecified, a default page size of 100 will be chosen. Note
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183 | * that a call might return fewer results than the requested page size.
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184 | * @opt_param string pageToken The value returned by the last
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185 | * `ListConversationsResponse`. This value indicates that this is a continuation
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186 | * of a prior `ListConversations` call and that the system should return the
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187 | * next page of data.
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188 | * @opt_param string view The level of details of the conversation. Default is
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189 | * `BASIC`.
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190 | * @return GoogleCloudContactcenterinsightsV1ListConversationsResponse
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191 | * @throws \Google\Service\Exception
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192 | */
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193 | public function listProjectsLocationsConversations($parent, $optParams = [])
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194 | {
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195 | $params = ['parent' => $parent];
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196 | $params = array_merge($params, $optParams);
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197 | return $this->call('list', [$params], GoogleCloudContactcenterinsightsV1ListConversationsResponse::class);
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198 | }
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199 | /**
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200 | * Updates a conversation. (conversations.patch)
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201 | *
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202 | * @param string $name Immutable. The resource name of the conversation. Format:
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203 | * projects/{project}/locations/{location}/conversations/{conversation}
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204 | * @param GoogleCloudContactcenterinsightsV1Conversation $postBody
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205 | * @param array $optParams Optional parameters.
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206 | *
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207 | * @opt_param string updateMask The list of fields to be updated. All possible
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208 | * fields can be updated by passing `*`, or a subset of the following updateable
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209 | * fields can be provided: * `agent_id` * `language_code` * `labels` *
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210 | * `metadata` * `quality_metadata` * `call_metadata` * `start_time` *
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211 | * `expire_time` or `ttl` * `data_source.gcs_source.audio_uri` or
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212 | * `data_source.dialogflow_source.audio_uri`
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213 | * @return GoogleCloudContactcenterinsightsV1Conversation
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214 | * @throws \Google\Service\Exception
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215 | */
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216 | public function patch($name, GoogleCloudContactcenterinsightsV1Conversation $postBody, $optParams = [])
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217 | {
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218 | $params = ['name' => $name, 'postBody' => $postBody];
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219 | $params = array_merge($params, $optParams);
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220 | return $this->call('patch', [$params], GoogleCloudContactcenterinsightsV1Conversation::class);
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221 | }
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222 | /**
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223 | * Create a long-running conversation upload operation. This method differs from
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224 | * `CreateConversation` by allowing audio transcription and optional DLP
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225 | * redaction. (conversations.upload)
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226 | *
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227 | * @param string $parent Required. The parent resource of the conversation.
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228 | * @param GoogleCloudContactcenterinsightsV1UploadConversationRequest $postBody
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229 | * @param array $optParams Optional parameters.
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230 | * @return GoogleLongrunningOperation
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231 | * @throws \Google\Service\Exception
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232 | */
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233 | public function upload($parent, GoogleCloudContactcenterinsightsV1UploadConversationRequest $postBody, $optParams = [])
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234 | {
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235 | $params = ['parent' => $parent, 'postBody' => $postBody];
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236 | $params = array_merge($params, $optParams);
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237 | return $this->call('upload', [$params], GoogleLongrunningOperation::class);
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238 | }
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239 | }
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240 |
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241 | // Adding a class alias for backwards compatibility with the previous class name.
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242 | class_alias(ProjectsLocationsConversations::class, 'Google_Service_Contactcenterinsights_Resource_ProjectsLocationsConversations');
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